A single platorm to manage users across the whole Cisco Unified Communications Suite, on-premise or in the cloud: CUCM, Unity Connection, Jabber, WebEx, Spark and UCCX.
Cisco CUCM provisioning and administration tool
A complete suite to automate operations and users management
on Cisco Unified Communications systems
They trust Kurmi to manage their Cisco Unified Communications Suite
Cisco Unified CM operations management. Simplified.
Unified Provisioning
Consistent Data
Kurmi enables to set up clear operations processes and workflows that can scale with your organization while maintaining consistent data across your UC and IT systems.
Advanced Management
Kurmi provides advanced administration features to empower your team: operations logs tracking & rollback, role-based access management, bulk administration, remote phone control, operations scheduling…
Single Point of Integration
A single point of integration between IT and UC systems: basic operations (MACD) can be triggered from your ITSM, Directories or HR systems, with no human interventions from your UC team.
Tired of repetitive tasks on Cisco CUCM? Discover Kurmi.
Simplify and automate Cisco CUCM provisioning and administration
Managing Cisco call manager from the native interface is complex, time-consuming and requires a Cisco expert to perform the operations. For example, provisioning a new user or device on Cisco Unified Communications Suite can take between 15 minutes and 45 minutes.
Kurmi Unified Provisioning is designed to dramatically simplify the operations of Move, Add, Change and Delete (MACD). Provisioning, phones deployment and day-to-day administration on Cisco Unified Communication Manager (CUCM) have never been easier.
Automation saves time and money and reduces the risk of human error. User provisioning on Cisco TOIP becomes fast, it takes less than a minute, and one-click deprovisioning is even faster!
Delegate the day-to-day administration of your Cisco UC Suite
Your Cisco experts should be focused on new projects and not everyday requests tickets. With Kurmi Unified Provisioning, you can delegate day-to-day operations on your CUCM to employees with no Cisco certifications such as helpdesk staff, local administrators, and HR assistants.
Advanced role-based access management features, as well as rollback and scheduling capabilities enable you to simplify the setup and monitoring of your organization for the day-to-day administration of Cisco Unified Communications Manager.
A self-provisioning portal for your Cisco Unified Communications Suite
Delegate some low-value operations on your Cisco CUCM to your end-users via self-provisioning and services activation, call forward management, password reset, phone remote control. You can define the specific level of autonomy of your users based on your internal policies, and personalize the portal with your branding.
You give your end-users a “consumer grade” user-experience while reducing the basic operation workload of your support team.
Kurmi supports the full Cisco Unified Communications Suite
Cisco CUCM
Jabber & Presence
Unity Connection
Webex
Spark
Key Features
Kurmi Unified Provisioning provides all the tools you need to streamline and optimize the day-to-day management of users on your Cisco UC Suite.
User profile template
Easily define user profile templates by function and/or sites. Provisioning on Cisco Unified Communications Suite now takes a matter of seconds.
Site profile templates
With Kurmi sites/departments templates you can easily deploy new sites or change existing ones on Cisco Unified Communications Manager (CUCM).
Role based access control
Advanced RBAC features to manage administrators profiles and delegate operations with no compromise on security.
Logs tracking & Rollback
Monitor the operations performed by your team and revert any action in one click when necessary.
Bulk administration
Need to make a change to all users of a single site? Kurmi enables you to easily perform bulk changes to your users on your Cisco Unified Communications Manager (CUCM).
Range number management
Access in real time available numbers of your DN pools across multiple locations or Cisco clusters. No more excel spreadsheets.
Scheduling & Grouping
All MACD (Move, Add, Change, Delete) operations can be grouped and scheduled to be performed at a later date.
Selfcare portal
Let your end-users perform basic MACDs by themselves to relieve your support team.
LDAP Sync
Synchronize your Directories with Kurmi to automate new-user provisioning on your Cisco IPBX.
API
Easily integrate ServiceNow, Workday, or any ITSM applications with Kurmi to automate your business operations workflows on Cisco CUCM.
SDK
Create custom connectors to your internal applications to provision and manage your users.
Discovery automation
Kurmi automatically discovers the configuration (users, lines, devices, services, settings) for an overview of your Cisco Unified Communications infrastructure.
Une suite logicielle dédiée à l’automatisation de l’administration des services de communication (Communications Unifiées, Collaboration, Centre de Contacts).
Déjà plus de 2,5 millions d’utilisateurs sont gérés avec la suite Kurmi.
